Signing The Carrier's Contract?
Make Sure They Sign Yours First

Freight claims are often rejected before they're even submitted due to the carrier's liability limits outlined in the carrier tariff. We'll help you to create a Master Carrier Agreement that will supersede the carrier's tariff. We'll help you to negotiate liability limits so you can increase claim recovery.

Get Detailed Instructions for Every Department

Make sure that nothing falls through the cracks. We'll give you easy to follow, step-by-step checklists for every department involved in freight claims.

Save Time with Reusable Forms and Letters

Make Legal Arguments without a Law Degree

Most shippers simply accept denied claims, since they don't know where to find the legal precedents and arguments that will change a carrier's mind. That's why we provide a collection of virtually every reason a carrier will give for denying a claim. Once you've found your carrier's reason, just use the prewritten rebuttal letter and references to legal precedents. When carriers know that you have the evidence to prove that they are liable, they'll pay your claim rather than risk a lawsuit. 

Don't waste time writing the same follow-up letters and requests from scratch. If you've sent the same request more than once, we have a template to streamline the process.

“I requested CDS to review our freight claims process as we weren’t capturing the value that was supposedly there. CDS found $950,000 in freight claims that had not been filed. They collected more than $500,000 in six months!"

Senior Director, Customer Fulfillment
Major Food Manufacturer

One-on-One

Monthly Coaching

Prevention Program Implementation

✔  Implement a Supplier Compliance Program to reduce losses from supplier errors

✔  Claim denied by the carrier? Recover losses from suppliers or dealers instead

✔  Re-bill customers who are wrongfully refunded

✔  Be Proactive: Analyze claim patterns and prevent freight damages

 

 

An essential part of the program is our monthly one-on-one coaching calls. We'll check to make sure you're staying on track with the new procedures. We'll also answer any questions you might have, or help you through difficult claims.

We'll help you implement the new procedures that you need to increase recoveries and prevent damages before they happen. We'll work with you and your staff, providing you with a step by step process to take your claim management to the next level. 

Personalized Training

✔  Implement a Supplier Compliance Program to reduce losses from supplier errors

✔  Claim denied by the carrier? Recover losses from suppliers or dealers instead

✔  Re-bill customers who are wrongfully refunded

✔  Be Proactive: Analyze claim patterns and prevent freight damages

 

 

We'll help you implement the new procedures that you need to increase recoveries and prevent damages before they happen. We'll work with you and your staff, providing you with a step by step process to take your claim management to the next level. 

Learn How We Increase Recoveries

GET THE FULL PROGRAM DETAILS

LEARN HOW WE INCREASE RECOVERIES.

Download our brochure for full details.
 

Get the Full Details

By downloading this brochure, you agree to allow us to email you. We will never sell or distribute your email address. You may opt out at any time by clicking the unsubscribe link in our email, by emailing "unsubscribe" to Dick Lucarelli at dickl@freightclaim.com, or by mailing 59 Porter Drive, Guelph ON, N1L 1M4.

WHAT WE'LL TEACH YOU:

Download brochure for details

By downloading this brochure, you agree to allow us to email you. We will never sell or distribute your email address. You may opt out at any time by clicking the unsubscribe link in our email, by emailing "unsubscribe" to Dick Lucarelli at dickl@freightclaim.com, or by mailing 59 Porter Drive, Guelph ON, N1L 1M4.

 

INCREASE FREIGHT CLAIM REVENUE.

We train your staff, so you can keep claims in house.

It really is that simple. Our Freight Claim Assistance Program allows you to benefit from our streamlined processes, coaching, and expertise, while keeping your claim management in-house. 

Learn How We Increase Recoveries

YOUR FREIGHT CLAIM EXPERTS

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